Description

Who We Are:

Swift Transportation has been an Industry leader for many years with a profound history dating back to the 1960s. Swift is the largest truckload carrier in America with various locations throughout the nation that allow our drivers, shop employees, and office staff to cultivate strong connections. We are a company that is passionate about continual learning and improvement which in turn, allows for a diverse amount of advancement and growth opportunities. We place a strong emphasis on culture because we strongly believe that it is a key contributor in achieving overall results here at Swift.

Job Responsibilities: What you will do

Lead and administer the collection of warranty dollars that are due from agreed upon contracts. Provide day-to-day oversight to assigned areas within warranty.

• Oversee assigned warranty departments ensuring appropriately staffed, operating within budget constraints and work performed meet organizational requirements.
• Ensure assigned employees have career development plans that provide the organization with strong bench strength for future leaders and specialized individual contributors.
• Manage daily warranty coverage determination for repairs at all terminal maintenance locations.
• Maintain warranty systems, extended warranty files, parts inventories, and ensure claim ages meet company guidelines.
• Oversee the return parts process from collection to disposal.
• Maintain accurate accounts receivable from OEMs and provide monthly/quarterly accrual data.
• Partner with internal parts departments to ensure quick sourcing and availability of needed parts.
• Communicate with OEMs and suppliers on specific failures to expedite parts and achieve timely, cost���efficient responses.
• Ensure accuracy of repair orders, monitor product failure trends, and provide corrective recommendations to leadership.
• Implement new processes, ensure adherence to company policies/regulations, and train staff accordingly.
• Provide continuous feedback to leadership on high failure rates and vendor responsiveness.
• Monitor shop compliance and support corrective action execution.
• Proactively work to assist others in achieving the organization's objectives.

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Qualifications: What you need to bring

• 5+ years' experience in heavy equipment repair required.
• 2+ years' experience in warranty required.
• Previous leadership experience preferred.
• Must have excellent analytical skills and able to provide solutions that align with the organization's strategic goals.
• Must possess strong knowledge of mechanical/technical repair procedures with understanding of mechanical/technical diagnostics.
• Must have proven ability to solve complex problems.
• Must have proven ability to influence others.
• Must be excellent communicator capable of tailoring messages to audiences of all levels.
• Bachelors in business or equivalent combination of education and/or experience required.

What we offer:

Our Benefits Package includes 401k, Medical, Dental, Vision, Disability, Supplemental and Life Insurance as well as pet insurance. We also offer an Employee Stock Purchase plan, paid training, wellness programs, Flexible Spending Account, Tuition Assistance Programs (subject to change), Military Leave, and discounts with our vendors.

Volunteer opportunities to support our local communities- We have an adoration for helping others which is why we have worked hard to establish partnerships with organizations such as Children's Miracle Network and Habitat for Humanity that allow us to give back.

Training, Development & Growth Opportunities - Our success at Swift is driven by our people! Our goal is to provide a supportive environment that promotes growth and advancement. We invest the time to ensure our employees receive the best training, along with all the tools and resources to thrive.

Diversity, Equity and Inclusion - A diverse workforce allows us to achieve a dynamic business advantage where we can openly collaborate, thus bringing new ideas to the table that contribute to innovative and effective solutions. Everyone at Swift has a voice and your opinion matters.

The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.